Frequently Asked Questions

Account

How do I register an account? Can I register multiple accounts? I forgot my password. How to recover my account?

Bonuses

What bonuses are available on the site? How to activate a promo code? How many promo codes can be activated simultaneously? What is Wager? How to get even more bonuses? How bets are counted when wagering a bonus?

Deposits and Withdrawals

How to Make a Cryptocurrency Deposit? How to make a deposit? How quickly are funds credited to the balance? What should I do if I made a deposit but funds weren't credited? How to withdraw funds from gaming account? Why was my withdrawal request canceled?

Awards

What is Cashback? What is Rakeback? How to Claim Your Accumulated Cashback? Your Cashback Calculation Formula How to Level Up Your VIP Rank? Is Negative Cashback Balance Carried Over?

Tournaments

What are tournaments? How to participate in a tournament? How are points calculated in a tournament? When and how is the prize awarded? Can I participate in multiple tournaments at once?

VIP Club

How to increase your rank? Does rank affect withdrawal limits? How are bets calculated into rank points? How to check your current progress to the next rank?

Partners

What is the referral program? How are referral bonuses calculated? What if a player registered but isn't active? Are there any limits on attracting players? When are referral bonuses paid out? How to increase your level in the referral program?